Hi, I am a senior Network Consulting Engineer working at Cisco with overall 7 years of experience.
My daily work involves customer interaction and solving the issues in their network proactively or reactively (sometimes), which includes various kinds of report analysis like a list of defects on a specific platform and release which customer is going to migrate to, best practice report, security issues, testing the network issues and plan for Cisco devices upgrade.
With the help of my leaders, I took the initiative to automate manual things by using Machine Learning, Deep learning, and NLP techniques to make Customer’s and Cisco engineers’ life easier.
I did various Data Science and ML courses and currently, I am involved in various data science, Machine-learning, and NLP projects in my Organization. This includes NLP-based summarization of the data generated by Cisco tools, building a repo of data generated by various Cisco sources, automate health check of Cisco devices for several customers, apart from that I am also working with a RASA-based chatbot that answers to all the queries by collecting data from different Cisco internal and external repos.
I love to play with ML and NLP models by utilizing the customer data and generate meaningful insights out of it.
I am a practitioner at Kaggle where I learn new data science concepts. Also, I like to write blogs to explain various machine learning models, and how they work.